CASE STUDY
How Tribe adopted our
custom booking portal
to offer a premium onboarding experience
Company
Tribe Stays
Location
Pune, India
Portfolio Type
Student Housing
No. of Units
200+
Overview
Founded in 2018, Tribe is a luxury student accommodation provider, offering exquisite hostels in leading cities across India.
This impressive 200-bed space boasts all the facilities necessary for today's modern-day students such as air-conditioning, high-speed wifi connectivity, study areas and chill zones, and an exceptional cafe providing world-class food choices coupled with laundry services among other features that make this hostel stand out from others.
Business Challenge #1:
Hassle in Room Allocation
As a leading accommodation provider catering to 1500+ students, Tribe faced considerable difficulties in efficiently and promptly allocating rooms as
1. Allocation was prone to conflicts, primarily on the basis of gender of occupants
2. Allocation was done manually, taking unnecessary amount of time and resources
Our Solution
TheHouseMonk provided Tribe with the perfect solution through its auto-allocation feature that enabled Tribe Stays to -
1. The allocation process effectively screened potential tenants based on their gender and allocated them to appropriate rooms
2. Optimize the utilization of available rooms, ensuring efficient occupancy management.
By accurately assigning students to suitable rooms, Tribe maximized its accommodation capacity and minimized any potential mismatches or conflicts in roommate preferences.
Business Challenge #2:
Manual Payments
They had to manually handle each payment, which resulted in delays and inconvenience in processing payments due to -
1. Limited functionality and human errors
2. Discrepancies and confusion in financial records due to difficulties in tracking payment histories
Our Solution
We integrated a secure and user-friendly payment system, Cashfree, into Tribe’s customized booking portal which made the process seamless
1. Students could pay for their accommodation online, with multiple payment options, with high security.
2. The streamlined payments improved efficiency and reduced manual effort in tracking and maintaining the finances
Add On #1
Academic Calendar
We integrated essential features like academic calendars and gender-based room allocation. Students could now align their bookings with academic schedules, improving stay planning.
Add On #2
Flexible Pricing Slabs
We implemented custom pricing slabs for instalments, enabling users to set bed prices based on the number of instalments and incorporate category-wise pricing. This enhances transparency and financial management for both Tribe and students.
TheHouseMonk platform has simplified our booking process while offering students multiple payment options. It's user-friendly, efficient, and secure. Their team is very proactive and responsive, helping us with our customization and integration needs.
"
Aman Mehra
Co-Founder, Tribe, India
The
Outcome
TheHouseMonk provided seamless booking solutions to Tribe and the students alike through an easy booking portal, room allocation and easy payment facilities.
Reduction in Average allocation time for new tenants
73%
Transactions processed through our automated payment system
400k per month
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