Refund Policy

  1. Once you subscribe to a plan, you’re charged automatically every month/year according to your subscription date
  2. All fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and the customer is responsible for payment of all such taxes, levies or duties.
  3. We don’t offer for a refund for our monthly Subscriptions
  4. When you cancel your subscription, you cancel the automatic renewal and we maintain full access to the tool until the end of your billing cycle
  5. When a customer with existing subscriptions, upgrades their current subscription whether from monthly to yearly or a lower plan to a higher plan they get charged on a pro rata basis. The payment will not be eligible for a refund. However, if you change your mind and wish to downgrade the plan, we will add the extra payment as a credit to your account which will be utilised in the next payments
  6. Once cancelled, your Account will be locked with immediate effect and you will be no longer able to use the product
  7. Payments for the concerned Subscription Plan shall be made 100% in advance by the Customer.
  8. If you have any additional queries regarding Return and Cancellation, please email us at finance@monktechlabs.com.