CASE STUDY
How HIVE Coliv
monetized shared amenities
with Facility Booking
Company
HIVE Coliv
Location
Dubai
Portfolio Type
Coliving
No. of Units
131
Overview
Founded in 2019, HIVE Coliv is a built-to-rent real estate development and management company that exclusively focuses on co-living communities. It is an innovative coliving concept and a first for Dubai.
Their flagship residence, HIVE JVC, was developed in partnership with A.R.M Holding at the cost of $20 million. The building consists of 131 apartments.
Business Challenge #1:
Haphazard booking of facilities
Before opting for TheHouseMonk, HIVE Coliv was facing a major challenge with respect to bookings of shared amenities as tenants were able to book facilities despite them being unavailable due to being under maintenance or already booked by another tenant.
Our Solution
TheHouseMonk offered a Facility Booking feature that helped HIVE through white labeled apps through which the tenants could book facilities only when they are available and not under maintenance, avoiding any confusion
Business Challenge #2:
No Automated Payments for Booking Facilities
The previous accounting software HIVE was using lacked an option for automating payment collection, leading to further complications in managing transactions efficiently as -
1. The manual payments made it a struggle for the staff to keep a track of the transactions.
2. Tenants would often book facilities without making prior payments.
Our Solution
TheHouseMonk has integrated with Xero to automate the collection of payments under facility booking.
1. The payment automation provided ease in transactions to both the staff as well as tenants
2. Our system auto-cancels the booking if payment isn't processed within 5 minutes of booking, freeing up the amenities to be used by other tenants and avoiding loss of revenue.
Business Challenge #3:
Difficulty in checking/approving bookings
Their previous system required the HIVE Coliv team to log in and out of the web version of the dashboard to check tasks, approve or reject bookings - causing delayed approvals, unnecessary hassle and time consumption for the team.
Our Solution
TheHouseMonk’s Business App proved to be the perfect solution to this problem - The HIVE Coliv team can now update tasks, approve/reject bookings on their phones, boosting productivity and eliminating technical barriers.
The
Outcome
TheHouseMonk transformed the way both HIVE Coliv tenants and the team engage with amenity bookings.
No. of facilities managed
23
No. of bookings handled
34,000+
Revenue generated from paid facilities
AED 65k+
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